Frequently Asked Questions

I love to work with local clients, but I’m happy to work remotely as well. I enjoy meeting at local coffee shops and presenting my work in person when it works out. However, I’m willing to meet people through FaceTime, Google Meets, or Zoom.

So whether you are in the North Idaho area or not, we can find a convenient way to meet that works with your schedule and location.

It depends on your website’s size and if you include addons to your project. The Small But Might Website Package is meant for a quicker turnaround of about 4 weeks. Larger websites require more time. It takes an average of 8 weeks to complete the Original Website Package.

The timeframe is contingent on delivering all the content when expected and approving the design proofs on time. I am upfront with your responsibilities to stay on track and complete the job on time.

It depends on what your needs are. After our initial discovery call, I will put together a proposal with various options so you can make the best decision for your business.

A basic website with 5 to 6 pages starts at $2000. I offer a Small But Mighty Website Package that starts at $1000 if that fits your needs. I prefer to customize my design services to meet your business, so this price is a starting point.

The investment will be more if you need a blog set up or a store with WooCommerce capabilities.

Yes, before the first step, the Kick-Off meeting, I will send you an agreement that lays out the payment schedule. A down payment of 25% is required before I will start your project.

I will send you an invoice through FreshBooks so you can pay electronically.
If you prefer to pay with a check, that is acceptable too.

You will have a lot of input, and my end goal is to make sure you love the look and functionality of your site!

The kickoff meeting is an essential part of my process. We come together either remotely or in person so that I can learn about your You will sign off on the proofs along the way to make sure we stay on track, and you approve of the design decisions.

No, most website designers, including myself, are not copywriters.

If you don’t feel comfortable writing the content, I will refer you to a talented copywriter.

If you choose to include my SEO Strategy Service in your website package, I will do the keyword research and assist you in where to include the keywords within your site’s text.

You must proofread your site or work with a copywriter to ensure it’s free of errors.

Yes, during the educational meeting at the end of Suzi’s Signature Webdesign Process, you will learn how to make important updates.
Your WordPress site needs to remain updated. An updated site is a healthy site. If plugins and theme files aren’t updated, your website is more susceptible to hacker and malware attacks.

However, if you don’t feel comfortable doing the maintenance, I have a maintenance service package that I’m happy to offer you.

That’s the great part about WordPress sites! The last step of Suzi’s Signature Webdesign Process is education. We will have a meeting, either remotely or in person, so you can learn how to make edits. I will build you a user login so you have access to the site that you would need to edit. You will also receive an instruction packet that walks you through the steps you would take to edit your site independently.

However, if that is something you aren’t interested in doing yourself, I’m happy to make the edits and change my hourly rate.

When I started in the web design field five years ago, I began building static sites. Over the years, I have branched out into WordPress, the best Content Management System around. WordPress powers over 30% of all websites! You can learn more fun WordPress facts here. WordPress is my website builder of choice today.

I still use my HTML and CSS background to customize my WordPress websites today.

I offer website hosting with SiteGround and include a year of hosting in both of my website packages. I ask you to set up your domain because that should belong to your business; however, the hosting can be separate. I’m happy to assist you in getting your domain name set up if needed. Then I will log into your domain name registration company and change the name servers to point to my SiteGround hosting account.

I also include the SSL certificate with every website. This is usually a separate fee from most hosting companies; that’s one of the reasons I have chosen SiteGround as my hosting provider.

After the first year, I will invoice you an annual fee to keep your site up. The fee ranges from $100 – $250, depending on the size of your website. It also covers premium plugins we have on your site. I bundle the hosting and plugin fees into one annual fee to make it easier for you.

Yes! It’s very important for all websites to be mobile-friendly today. 63 percent of Google’s US organic search traffic came from mobile devices in the US. You can read more interesting facts about Google search trends here.

I make sure your site will look great on smartphones, tablets, and computers.

It’s also important for your website to be mobile-friendly for SEO (search engine optimization) purposes.